Reviews

What our customers are saying

			
				We cannot thank Jo and her team enough for the care, kindness, and compassion they showed following the loss of our precious niece. During one of the most difficult times our family has ever faced, Jo was a constant source of support, guidance, and reassurance. She and her team handled… read moreWe cannot thank Jo and her team enough for the care, kindness, and compassion they showed following the loss of our precious niece. During one of the most difficult times our family has ever faced, Jo was a constant source of support, guidance, and reassurance. She and her team handled everything with such professionalism, dignity, and genuine care, making a heartbreaking situation a little easier to navigate. Nothing was too much trouble, and they always treated our family and our niece with the utmost respect. We will always be grateful for the kindness and support we received. Jo and her team are truly exceptional, and we would highly recommend them to anyone needing a caring and compassionate funeral director. Thank you for everything 💗 read less			
		
Alisha L.
1 month ago

				We cannot thank you enough for the kindness, compassion, and professionalism you showed our family during such a difficult time following our granddaughter’s cremation. From the very beginning, you treated us with dignity, care, and genuine understanding. Every detail was handled with sensitivity, making an incredibly painful experience a little… read moreWe cannot thank you enough for the kindness, compassion, and professionalism you showed our family during such a difficult time following our granddaughter’s cremation. From the very beginning, you treated us with dignity, care, and genuine understanding. Every detail was handled with sensitivity, making an incredibly painful experience a little easier to bear. Your support, patience, and respect meant more to us than words can express, and we will always be grateful for everything you did for our family. We would wholeheartedly recommend your services to anyone needing a caring and compassionate funeral director. Thank you for helping us say goodbye to our precious granddaughter with such love and dignity. read less			
		
Sallyann P.
1 month ago

				Fabulous service from all at the worse time in our lives. Organised everything and nothing was too much trouble. Highly recommend			
		
Sam T.
2 months ago

			
				Ben come to see my husband and family to talk through my husband’s wishes before he passed he was amazing .every thing he wonted he got nothing was to much trouble .when the time came I could not fault how my husband and us as a family were treated and… read moreBen come to see my husband and family to talk through my husband’s wishes before he passed he was amazing .every thing he wonted he got nothing was to much trouble .when the time came I could not fault how my husband and us as a family were treated and supported through every thing 100% recommend for a young man Ben was out of this world helpfully read less			
		
Rita M.
2 months ago

				Jo & the team were such lovely people to work with,nothing was too much trouble & our wishes were carried out exactly as we requested with care & dignity. We were comforted in the knowledge that dad was in very good hands. Thank you so much for everything. Mel x			
		
Mel S.
3 months ago

				My Dad Stephen Graham Jeremy’s funeral was on the 16th May 2026. Joanne and all her team were wonderful. Kind Caring and compassionate. Every detail we asked for was carried out with precision. We couldn’t have asked for a better service it was truly beautiful. Thank you to all at… read moreMy Dad Stephen Graham Jeremy’s funeral was on the 16th May 2026. Joanne and all her team were wonderful. Kind Caring and compassionate. Every detail we asked for was carried out with precision. We couldn’t have asked for a better service it was truly beautiful. Thank you to all at Joanne Hume & Son Debra Xx❤️❤️ read less			
		
Debra H.
3 months ago

			
				Joanne Hume & Son have supported me through the funerals of both my parents over the past three years. Firstly they helped my Mum and me lay my Dad to rest. They were kind, caring, and accommodated every request. The whole team was supportive and respectful—they were truly amazing.More recently,… read moreJoanne Hume & Son have supported me through the funerals of both my parents over the past three years. Firstly they helped my Mum and me lay my Dad to rest. They were kind, caring, and accommodated every request. The whole team was supportive and respectful—they were truly amazing.More recently, they helped me say goodbye to my Mum. They gave me all the time I needed when visiting her, allowed me to place photos with her, and handled my short-notice requests with understanding and compassion.Both services were beautiful, and I would highly recommend them to anyone. Thank you to them for everything xxxxxxx read less			
		
Jo B.
4 months ago

				Joanne, Ben and the wider team made a difficult day very beautiful and honouring. Dad would have loved the service. Thank you Jo and team			
		
Nicki T.
4 months ago

				Jo and her team managed our dad’s funeral in 2016 and our mums in 2026. On both occasions they surpassed our expectations with excellent additional touches and managed every aspect of the funerals brilliantly. Would recommend without hesitation. We can’t thank Jo and her team enough.			
		
Steve P.
5 months ago

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Address: 168-170 Newport Road, Caldicot, NP26 4AA
Rating: 5

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